Privacy Policy

Last updated: 19 April 2026

1. Who We Are

OneboWork ("we", "us", "our") is a web development agency. We are the data controller for personal data collected through this website (onebowork.com).

Contact:
Email: hello@onebowork.com
Phone: +44 7563 236292
WhatsApp: +44 7563 236292

2. What Data We Collect

We collect minimal personal data through this website:

  • Contact information — When you contact us via email, WhatsApp, or phone, we receive your name, phone number, email address, and message content.
  • Technical data — Our hosting provider (Cloudflare) may automatically collect IP addresses, browser type, device information, and pages visited for security and performance purposes.
  • Cookie preferences — We store your cookie consent choice in your browser's local storage.

3. How We Use Your Data

We use your data for the following purposes:

  • To respond to enquiries — When you contact us about our services (legal basis: legitimate interest / pre-contractual steps).
  • To provide our services — If you engage us for web development work (legal basis: performance of a contract).
  • Security and performance — Cloudflare processes technical data to protect the site from attacks and ensure availability (legal basis: legitimate interest).

4. Cookies

This website uses only essential cookies set by our hosting provider (Cloudflare) for security purposes such as bot detection and DDoS protection. These are strictly necessary and do not require consent under UK PECR.

We do not use advertising, tracking, or analytics cookies. Your cookie consent preference is stored in your browser's local storage (not as a cookie) and is not transmitted to our servers.

Cookies in use:

  • __cf_bm — Cloudflare bot management (essential, 30 minutes, set by Cloudflare).
  • __cflb — Cloudflare load balancer (essential, session, set by Cloudflare).

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Cloudflare, Inc. — Our hosting and CDN provider (US-based, data processed under Standard Contractual Clauses).
  • WhatsApp / Meta — If you contact us via WhatsApp, your messages are processed by Meta under their own privacy policy.

6. International Transfers

Some of our service providers are based outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the ICO, or transfers to countries with adequacy decisions.

7. Data Retention

We retain contact enquiry data for up to 24 months after our last communication. Technical logs held by Cloudflare are retained according to their data retention policies (typically up to 72 hours).

8. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access — Request a copy of your personal data.
  • Rectification — Correct inaccurate personal data.
  • Erasure — Request deletion of your personal data.
  • Restrict processing — Limit how we use your data.
  • Data portability — Receive your data in a structured format.
  • Object — Object to processing based on legitimate interests.
  • Withdraw consent — Where processing is based on consent.

To exercise any of these rights, contact us at hello@onebowork.com. We will respond within one month.

9. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Website: ico.org.uk
Helpline: 0303 123 1113

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

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